Frequently Asked Questions
Q: How much will it cost to install the vending machines?
A: The use of our snack, cold drink and hot beverage vending machines is absolutely free.
Q: How do I go about getting your service?
A: Call or email us anytime! We can discuss your options with you over the phone or come in and meet with you briefly. Once we confirm the equipment you need, we'll give you an installation date and you'll be on your way.
Q: How often will the vending machines get serviced?
A: It all depends on how busy the machines are. A service includes stocking the machines, checking the machines for any errors and cleaning the machines and vending area.
Q: Can we choose what product goes into the machines?
A: Absolutely! Visit our 'Products' page to find a list of the types of products used in our vending machines. You can request products and give suggestions.
Q: What if I don't know what my vending machine needs or challenges are?
A: Don't worry, we are here for you and will provide you with a complimentary needs analysis.
Q: What happens if a machine stops working or a customer loses money in a machine?
A: Simply give us a call or send us an email and we'll get to you within 3 hours of receiving your service request. Refunds are given without any fuss.
Q: Will the machines look nice? Do you keep them clean?
A: All of our vending machines have state of the art styling. Not only are they bright and modern, but they will always be cleaned during our regular service visits.
Q: Do you offer subsided vending?
A: Yes! Subsidized vending is an innovative way to reward your employees. Your company shares the cost of the vending machine products with your employees. You simply set the discounted price the employee will pay at the vending machine, then your company pays the rest.
Q: What is the difference between subsidized vending and free vending?
A: Free vending is the ultimate way to reward your employees – with no vending machine required. You choose the items you want to purchase for your employees on a monthly basis, and then you choose how you want to distribute the items (i.e. like putting small bags of chips in a basket in the office kitchen)
Q: Do you offer multi–cultural food products?
A: We do! We have a little something for everyone – from Pocky and Yan Yan, to the spices of the far East and the sweet flavors of the Caribbean. Of course, recommendations are always welcome.